PERCEIVED PSYCHOLOGICAL CONTRACT FULFILLMENT AND INDIVIDUAL AMBIDEXTERITY: THE MEDIATING ROLE OF AFFECTIVE COMMITMENT

Abstract

Purpose – The purpose of this paper is to examine, empirically the relationship between perceived psychological fulfillment (PCF), and affective commitment (AC) on individual ambidexterity (IA) in IT companies.

Design/methodology/approach – For this study, data were obtained from 180 respondents of middle level employees from IT companies of Delhi NCR region. Smart PLS was employed to analyze the data.

Findings – The paper found that psychological contract fulfillment and affective commitment emerged as significant predictors of individual ambidexterity in IT companies. It also examined how affective commitment mediates linkages between their contractual fulfillment and individual ambidexterity.

Originality/value – The results have implications for the management of product and service innovation in IT companies from both a theoretical and empirical standpoint.