ORGANIZATIONAL PERFORMANCE OF INDONESIA'S MARITIME SECURITY AGENCY: A CASE STUDY ON MARITIME SECURITY COORDINATION

Abstract

This study analyzes the influence of ambidextrous leadership and information technology (IT) adoption on strategic alliance performance and organizational performance of the Maritime Security Agency (MSA) in Indonesia. The challenge of synergizing different institutions with sectoral interests in maritime security rests solely on MSA's shoulders, which is critical to enhancing the country's national resilience. The situation describes the crude juxtaposition of “flexibility” and “assertiveness” in engaging with diverse stakeholders, which cries out for ambidextrous leadership. Moreover, the adoption of IT is regarded as equally important for the MSA’s dynamic capabilities to cope with the ever-complex maritime security problems. The method followed in this work was a structural equation model using partial least squares analysis. The sample consisted of 136 employees from MSA, selected via stratified random sampling to ensure fair representation across the organization's strata. The findings revealed that strategic alliance performance, which was most critical for enhancing cooperation, received strong support from ambidextrous leadership and IT adoption. This did not hold for MSA’s organizational performance, indicating that these factors were only part of the whole. Strategic alliance performance mediated the effect of ambidextrous leadership and IT adoption on organizational performance. This stance suggests the need for significant adoption of flexible leadership and technology to improve the efficiency of maritime security coordination in Indonesia. Further studies are needed on other intervening variables to provide an in-depth analysis of the factors moderating achievement.