INNOVATION IN ACADEMIC SUPERVISION: A STUDY OF DIGITAL-INTERPERSONAL COMMUNICATION MODELS IN SENIOR HIGH SCHOOLS IN BANTAENG REGENCY

Abstract

This study aims to identify and analyse the implementation of the digital-interpersonal academic supervision model in SMAN 1–6 Bantaeng Regency as well as the challenges and successes encountered in combining digital and face-to-face communication in academic supervision. This study uses a qualitative approach with a case study type, collecting data through in-depth interviews, participatory observation, and Focus Group Discussions (FGD) with the principals, vice principals for curriculum, and teachers at the six schools involved. The findings show that although digital technologies such as WhatsApp Groups and Ruang GTK are very helpful in the administration and monitoring of supervision progress, face-to-face communication still plays an important role in providing more personalised motivation and feedback. In addition, challenges that arise include limitations in digital infrastructure, digital skill gaps among teachers, and the need to maintain a balance between digital and face-to-face communication. This study concludes that the ideal digital-interpersonal supervision model is a blended supervision model with a 50% digital and 50% face-to-face composition, which can optimise administrative efficiency without sacrificing the personal relationships that are important in the teacher development process.