THE INFLUENCE OF PSYCHOLOGICAL SAFETY, PSYCHOLOGICAL RESILIENCE AND GRIT ON PERFORMANCE MEDIATED BY ORGANIZATIONAL COMMITMENT

Abstract

Employee performance is increasingly recognized as a key driver of organizational success in today's competitive business landscape. This study aims to have the influence of psychological safety, psychological resilience, and persistence on employee performance, whilst deciding the mediating role of organizational commitment in this connection. A quantitative approach was did have by data collected by 323 employees of Kalla Toyota Makassar, Indonesia, who work in a dynamic organizational structure. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) by SmartPLS software.

The outcome show that psychological safety and psychological resilience do not have a substantial effect on employee performance. However, both factors have a favorable and substantial effect on performance by organizational commitment as a mediating variable. Grit has been proven to have a favorable and substantial effect on performance both directly and indirectly by organizational commitment. Furthermore, psychological safety, psychological resilience, and grit were also found to have a favorable and substantial effect on organizational commitment, whilst organizational commitment had a favorable and substantial effect on improving employee performance.