PSYCHOLOGICAL TRAINING OF MANAGERS FOR WORKING IN THE CONDITIONS OF MIGRATION CRISIS
Keywords:
psychological training, migrants, migration crisis, managers, employeesAbstract
The article aims at analyzing the challenges of migration crisis to business sector, as well as the role of business in mitigation of this crisis. It is shown that proper skills of managers in stress resistance, effective communication, and cross-cultural awareness in working with migrant employees is the crucial factors of migrants’ adaptation in workplace and in society as whole. It is suggested to build training for managers based on reflexive (Kolb cycle) approach, with emotional intelligence as a key paradigm for curriculum development. The phenomenon of ‘hidden curriculum’ is considered – latent norms, values, and beliefs conveyed during the process of training.
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