BIBLIOMETRIC PERSPECTIVES ON INTERACTION DESIGN AND USABILITY: A BLEND OF QUANTITATIVE AND QUALITATIVE INSIGHTS

Abstract

The rapid growth of computer technology, along with the widespread use of the Internet and mobile devices, has garnered interest in improving the user engagement with the systems. This paper presents a thorough review of the progression of computer user interfaces, covering early developments from command-line systems back then to now interactive and attractive graphical user interfaces, with focus to how interaction design and user experience design had brought changes to the field over the years. To discover the evolution of multimedia interaction design, we conducted a ten-year bibliometric study, analyzing academic output and research impact globally, by accessing to the Springer and SCOPUS Elsevier databases to review its history of development. The study highlights major research interest and publication themes in the field of interaction design, while also identifying the regions and countries that majorly propelled its development. Results showed that since 2013, the research community gained increasing interest in multimedia interaction, along with a shift in focus toward interaction design, user experience, and interface design in publications in the following years. These bibliometric findings provide meaningful guidance for regions and nations engaged in advancing multimedia interaction design research as an archive to past studies in addition with a guideline to develop future studies.