JUHI RUPAL, MARIA ANTONY-RAJ, RANVEER SINGH. “EVALUATING THE MEDIATING INFLUENCE OF CUSTOMER SATISFACTION IN SHAPING CUSTOMER LOYALTY TOWARDS INTERNET BANKING SERVICES”. TPM – Testing, Psychometrics, Methodology in Applied Psychology, vol. 32, no. S7 (2025): Posted 10 October, Nov. 2025, pp. 2932-4, https://tpmap.org/submission/index.php/tpm/article/view/4253.