NAEEM, MUHAMMAD KHIZAR HAYAT; WANG, YANQING; RASHID, ROBINA; RAFIQ, ASIA; ZAID, HAFIZ MUHAMMAD. EXPLORING THE SERVICE RECOVERY PROCESS IN TRAVEL AND TOURISM: A DEVELOPING COUNTRY’S PERSPECTIVE. TPM – Testing, Psychometrics, Methodology in Applied Psychology, [S. l.], v. 32, n. 2 - June, p. 246–256, 2025. Disponível em: https://tpmap.org/submission/index.php/tpm/article/view/936. Acesso em: 12 sep. 2025.