WEDAD SAEED ALTENEIJI , PROF. MADYA DR. MAZLAN BIN IBRAHIM , DR. RAZALEIGH BIN MUHAMAT. THE IMPACT OF PROACTIVE SERVICES ON ACHIEVING QUALITY OF LIFE IN THE UNITED ARAB EMIRATES: AN APPLIED STUDY ON THE FEDERAL AUTHORITY FOR IDENTITY, CITIZENSHIP, CUSTOMS, AND PORT SECURITY. TPM – Testing, Psychometrics, Methodology in Applied Psychology, [S. l.], v. 33, n. 1, p. 184–192, 2026. Disponível em: https://tpmap.org/submission/index.php/tpm/article/view/4160. Acesso em: 18 feb. 2026.