MAKASSAR, SUARDI; SUSANTI, GITA; GHIFARY, MUHAMMAD. BUILDING CITIZEN TRUST THROUGH CUSTOMER-ORIENTED PUBLIC SERVICES: A CASE STUDY OF THE NORTH MAKASSAR SAMSAT OFFICE, INDONESIA. TPM – Testing, Psychometrics, Methodology in Applied Psychology, [S. l.], v. 32, n. S9, p. 354–361, 2025. Disponível em: https://tpmap.org/submission/index.php/tpm/article/view/3228. Acesso em: 1 dec. 2025.