KAUKABA, IKADONA LOGOS; AINI , QURROTUL. PATIENT SATISFACTION AND HOSPITAL SERVICE QUALITY: ANALYSIS OF TRENDS, GAPS, AND ORGANIZATIONAL INFLUENCES. TPM – Testing, Psychometrics, Methodology in Applied Psychology, [S. l.], v. 32, n. S6(2025): Posted 15 Sept, p. 555–567, 2025. Disponível em: https://tpmap.org/submission/index.php/tpm/article/view/1772. Acesso em: 30 sep. 2025.