WEDAD SAEED ALTENEIJI , PROF. MADYA DR. MAZLAN BIN IBRAHIM , DR. RAZALEIGH BIN MUHAMAT. (2026). THE IMPACT OF PROACTIVE SERVICES ON ACHIEVING QUALITY OF LIFE IN THE UNITED ARAB EMIRATES: AN APPLIED STUDY ON THE FEDERAL AUTHORITY FOR IDENTITY, CITIZENSHIP, CUSTOMS, AND PORT SECURITY. TPM – Testing, Psychometrics, Methodology in Applied Psychology, 33(1), 184–192. Retrieved from https://tpmap.org/submission/index.php/tpm/article/view/4160